Privacy Policy

Effective Date: 5th June 2024

SculptSure LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sculptsure.co.uk/ (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We may collect and process the following data about you:

a. Personal Data

• Identity Data: Includes first name, last name, username or similar identifier.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

• Financial Data: Includes bank account and payment card details.

• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: Includes information about how you use our website, products, and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

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b. Non-Personal Data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

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2. How We Collect Your Information

We use different methods to collect data from and about you including through:

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a. Direct Interactions

You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Apply for our products or services;

• Create an account on our website;

• Subscribe to our service or publications;

• Request marketing to be sent to you;

• Enter a competition, promotion, or survey;

• Give us some feedback.

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b. Automated Technologies or Interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

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c. Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from the following parties:

  • Analytics providers such as Google;

  • Advertising networks; and

  • Search information providers.

• Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

• Identity and Contact Data from data brokers or aggregators.

• Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

 

3. How We Use Your Information

We use information held about you in the following ways:

a. To Carry Out Our Obligations Arising from Any Contracts Entered into Between You and Us

This includes processing and delivering your orders, managing payments, fees, and charges, and collecting and recovering money owed to us.

b. To Provide You with Information, Products, and Services That You Request from Us

c. To Provide You with Information About Other Goods and Services We Offer That Are Similar to Those That You Have Already Purchased or Enquired About

d. To Provide You with Information About Goods or Services We Feel May Interest You

Where you have consented to be contacted for such purposes.

e. To Notify You About Changes to Our Service

f. To Ensure That Content from Our Site Is Presented in the Most Effective Manner for You and for Your Computer

g. To Administer Our Site and for Internal Operations, Including Troubleshooting, Data Analysis, Testing, Research, Statistical, and Survey Purposes

h. To Improve Our Site to Ensure That Content Is Presented in the Most Effective Manner for You and for Your Computer

i. To Allow You to Participate in Interactive Features of Our Service, When You Choose to Do So

j. As Part of Our Efforts to Keep Our Site Safe and Secure

k. To Measure or Understand the Effectiveness of Advertising We Serve to You and Others, and to Deliver Relevant Advertising to You

l. To Make Suggestions and Recommendations to You and Other Users of Our Site About Goods or Services That May Interest You or Them

4. Disclosure of Your Information

We may share your personal information with:

a. Any Member of Our Group

This includes our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

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b. Selected Third Parties Including:

• Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.

• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information to help them reach their target audience.

• Analytics and search engine providers that assist us in the improvement and optimisation of our site.

• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

c. In the Event That We Sell or Buy Any Business or Assets

In which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

d. If SculptSure LTD or Substantially All of Its Assets Are Acquired by a Third Party

In which case personal data held by it about its customers will be one of the transferred assets.

e. If We Are Under a Duty to Disclose or Share Your Personal Data

In order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of SculptSure LTD, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

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5. Your Rights

You have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at sculptsurecolne@gmail.com.

 

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

8. Changes to This Privacy Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

 

9. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to sculptsurecolne@gmail.com.

SculptSure LTD
27 Skipton Road,
Colne, Lancashire,
BB8 0NQ,
United Kingdom